Refund Policy

Get Hired with Lois aims to provide excellent service while maintaining a fair refund process for both clients and the company.

Refund eligibility depends strictly on the specific service or product purchased, the nature of the engagement, and the extent of work already completed.

We approach every transaction with fairness and operational accountability:

• Refund requests are reviewed individually on a case-by-case basis.
• Approval depends on the service purchased, work completed, and any applicable signed agreements.
• Refunds are processed only after a thorough review and official approval by our support management team.

Our advisory sessions are dedicated one-on-one appointments:

• Consultation fees are generally non-refundable after the consultation has taken place.
• Clients may reschedule their appointments within the permitted timeframe according to company policy.
• Missed appointments without prior notice or cancellation may not qualify for refunds.

Our digital assets are delivered instantly upon successful payment. Because digital files can be downloaded immediately, purchases are generally non-refundable after access has been granted.

For live masterclasses, workshops, and educational events:

• If a webinar or event is cancelled by Get Hired with Lois, participants will receive a full refund OR a free transfer to the next available session.
• If a registered participant is unable to attend, ticket transfers to future sessions may be permitted depending on the specific event guidelines.

For services utilizing milestone or installment payment structures:

• Installment payments remain strictly subject to the agreed payment schedule.
• Failure to complete scheduled payments may result in the temporary suspension of services or cohort access.
• Partial refunds, if deemed applicable under special review, are calculated strictly based on services and milestones already delivered.

We understand that unexpected situations occur. Get Hired with Lois may consider special cases for refunds under conditions such as:

• Duplicate transactions or accidental double payments.
• Technical payment gateway or processing errors.
• Administrative mistakes on our part.
• Service cancellation initiated directly by Get Hired with Lois.
Documented exceptional situations reviewed on an individual basis.

Our streamlined workflow ensures your request is handled professionally:

Approved refunds are typically processed within 7–14 business days, depending heavily on the payment method, banking partner, and financial institution involved.

Please note that external processing times by commercial banks or card networks are outside our direct control.

If you have any questions, require clarification, or wish to submit a formal refund inquiry, reach out to our team: